Customer 360 · Contact Center · On-Premise

Your Contact Center,
Under Your Control

Apsys CRM mirrors customers from your core system, organizes them into calling campaigns, and gives every operator a complete Customer 360 card — while supervisors watch the whole floor live. Self-hosted, with unlimited seats.

On-premise & air-gap ready
Unlimited seats — no per-user fees
English & Russian UI
Aziza K.
Customer 360
Active
Phone+998 90 •• •• 47
Card balance2 450 000
Due debt0
CampaignRetention
Payment Schedule Purchase History
Sync Complete
107,000 customers ✓
🎧
Live Operator Board
24 working · 3 on break
Customer 360 Campaign Groups Auto Sync Engine Live Operator Board Workforce Analytics Payment Schedules Purchase History Smart Search White-Label Branding Role-Based Access Audit Logs CSV Export Customer 360 Campaign Groups Auto Sync Engine Live Operator Board Workforce Analytics Payment Schedules Purchase History Smart Search White-Label Branding Role-Based Access Audit Logs CSV Export
Scoring & Applications Status History Overdue Highlighting Presence Tracking Schedule Rules Login Hardening Runtime Settings 5 Themes PostgreSQL Windows Service Self-Migrating DB Unlimited Seats Scoring & Applications Status History Overdue Highlighting Presence Tracking Schedule Rules Login Hardening Runtime Settings 5 Themes PostgreSQL Windows Service Self-Migrating DB Unlimited Seats

Built Around Three Pillars

Everything an installment-lending contact center needs: complete customer knowledge, always-fresh campaign data, and a clear view of how your team actually works.

For Operators

Everything about a customer, on one card

Personal data, finances, scoring, payment schedule, purchase and status history — the whole picture opens in one click, even across 100K+ records.

  • Personal, financial & scoring sections in one view
  • Payment schedules with overdue highlighting
  • Search by name, phone, passport, or PINFL
  • Live API fallback imports missing customers instantly
  • 14 configurable, sortable, resizable grid columns
See it in action →
For Supervisors

See how your floor really works

Five agent states in a gapless journal, a live board that refreshes every few seconds, and analytics that surface late starts, long breaks, and real working coverage by hour.

  • Working · Break · Lunch · Away · Offline — tracked live
  • Auto-away on idle, heartbeat-based offline detection
  • Day timelines, per-user totals & CSV export
  • Late starts, early leaves & over-limit days highlighted
  • Configurable schedule rules — informative, never blocking
Get the supervisor view →

Enterprise-Grade, Without the License Bill

Built as a direct replacement for per-seat CRM suites — everything below ships in the box, on your server.

White-Label Branding

Your name, your logos, your accent color — one picker re-derives the whole palette. Five themes, custom backgrounds, and a frosted-glass UI that adapts to your imagery.

Hardened Security

Three roles with policy-based access, account lockout, per-IP rate limiting, sign-in audit logs, runtime password policies, and one-click "sign out everyone".

Proven at 100K+ Scale

Running in production with 107,000+ customer records — sticky-header grids, lazy-loaded histories, and race-safe sync keep it fast.

Runtime Settings

Sync intervals, session length, password rules, monitoring thresholds — change behavior from the settings page, no server restart required.

Bilingual by Default

Complete English and Russian UI parity — every screen, every message. Operators switch languages per browser, instantly.

Easy Operations

Database self-creates on first boot, migrations apply themselves, updates are copy-and-restart, and maintenance tools live right in the app.

One Server. Zero Licenses.

A 20-operator call center on a per-seat CRM can cost thousands of dollars every month — forever. Apsys CRM runs your whole floor from a single on-premise server with no recurring seat fees.

  • Self-contained build — no runtime install on the server
  • Database, schema & seed data create themselves on first boot
  • Runs on a modest box: 4 CPUs, 6 GB RAM — app and database together
  • Updates = stop, copy, start — settings and data survive
  • Documented nightly backups with 30-day rotation
Plan Your Deployment
Live Operator Board
Customers
Campaigns
Monitoring
Settings
107KCustomers
9Campaigns
24Operators

Own your CRM. Stop renting it.

One-time build, your server, unlimited operators. Let's talk about migrating your contact center.

Ready to See Apsys CRM Live?

Tell us about your contact center and core system — we'll walk you through a live demo and a deployment plan.

Email Us

crm@apsys.uz

Visit Us

Tashkent, Uzbekistan

Call Us

+998 90 123 45 67